Shipping policy

HIPPING POLICY:

Our shipping carrier at this time is USPS - mainly Priority Mail or First Class within the US. Estimated delivery times within the Continental US for in stock item is 3-5 days from ship date.

AVERAGE TURN-AROUND TIME:

Most in-stock orders are processed & ship within 3 to 5 business days of receipt of payment. Business days do not include weekends nor US Federal Holidays - (e.x. if an order is placed on a Friday, fulfillment will be no earlier than that following Wednesday/Thursday or Friday). If there is a rare situation in which your order will take longer than 7 business days to be shipped to you after payment collection, we will notify you via your contact as a courtesy.

****HIGH VOLUME SITUATIONS (like holiday promotions such as Christmas, New Year's etc) will AUTOMATICALLY TAKE A MINIMUM OF 10 BUSINESS DAYS TO PROCESS! Business days do NOT include weekends or US Federal holidays. These special turn-around time alerts during promotions are communicated "before, during, & after" each sale event - on every available channel (Vertical Activewear Emails/Newsletter, Vertical Activewear social media pages, as well as verticalactivewear.com "Agreement To Terms" that must be selected before checkout). Therefore, constant email inquiries submitted to us pertaining to order/shipping statuses BEFORE the required turn-around time due date of 10 business days may not get answered. Thank you in advance for understanding this!

****PRE-ORDERS & NEW PRODUCT LAUNCHES will take an AUTOMATICALLY TAKE 3-6 WEEKS TO PROCESS unless otherwise specified on our site. This is how we are able to offer you the best savings on your activewear.

Once your order has shipped, you will receive a shipping confirmation email with the specified tracking number. Please check your junk mail if the tracking confirmation email is not showing in your main inbox within the appropriate turn-around time-frame.

If you have any further questions related to your delivery, please contact us at info@verticalactivewear.com

**IMPORTANT** - The "FLAT RATE" & "FREE SHIPPING" options include USPS First Class or Priority Shipping w/tracking confirmation only! VERTICAL ACTIVEWEAR is *NOT* responsible & will not reimburse for missing packages if the USPS tracking confirms that package was "DELIVERED". If you have had packages to become misplaced, please consider the "signature confirmation" option for your order.

**All product returns back to VERTICAL ACTIVEWEAR due to non-delivery or incorrect address will be subjected to a re-delivery charge. VERTICAL ACTIVEWEAR will notify you via your email contact on file to make arrangements for reshipping. All unclaimed packages with no response within 10 business days after initial contact will be issued a PARTIAL refund (after deducted shipping charges + 30% restock fees).